Details voor 2011-01 White Paper - Comparison ISO 20000 and ASL-BiSL

Naam:2011-01 White Paper - Comparison ISO 20000 and ASL-BiSL
Omschrijving:Both ISO/IEC 20000 and ASL offer guidance for IT Service Providers, ISO/IEC 20000 giving broad guidance for IT Service Management and ASL focusing on the Application Management area. In this white paper, Machteld Meijer and Mark Smalley explain the relevance of ASL and BiSL in relation to ISO/IEC 20000. Positioning these three standards in a demand-supply chain illustrates the areas to which they contribute.
Bestandsgrootte: 1.34 MB
Bestandstype:pdf (Mime type: application/pdf)
Gemaakt op: 27/04/2011 17:36
Onderhouden door:Redacteur
Hits:2864 Hits
Laatst geupdate op: 13/02/2013 07:17