Details voor 2001 | ASL, second generation application management (English)

Naam:2001 | ASL, second generation application management (English)

Translation of the article published in the Dutch IT-management yearbook, Volume  2001 | Meijer-Veldman M.E.E. & R. van der Pols, ASL, second generation application management (English)

In recent years, a great deal of experience has been gained with, and a great deal of information has been published on, the use of process-oriented approaches at application management organizations. A study, which looked at the experiences gained and various publications on this topic resulted in a new framework called ASL, the Application Services Library, which consists of a framework and a library of best practices in the field of application management. The framework not only pays attention to operational and tactical processes, but also looks at strategic aspects. The new framework is introduced in this paper. It also looks at the relationship with a framework for functional application management for instance.

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