Translation of the article published in the Dutch IT-management yearbook, Volume 2001 | Meijer-Veldman M.E.E. & R. van der Pols, ASL, second generation application management (English)
In recent years, a great deal of experience has been gained with, and a great deal of information has been published on, the use of process-oriented approaches at application management organizations. A study, which looked at the experiences gained and various publications on this topic resulted in a new framework called ASL, the Application Services Library, which consists of a framework and a library of best practices in the field of application management. The framework not only pays attention to operational and tactical processes, but also looks at strategic aspects. The new framework is introduced in this paper. It also looks at the relationship with a framework for functional application management for instance.
Since Software CMM (a maturity model), ASL and IT Service CMM are all used in the field of application services it is useful to know which tool is the best tool for an organization to use. With that purpose, Machteld Meijer compares these models in this article in bITa monitor, 2003, Vol. 1, nr. 1.
March 2004 | Machteld Meijer, Hans Boer; The Significance of ASL and ITIL AM for application management
Translation of the Dutch publication.
March 2004| Machteld Meijer, Harry Meijer; Improving application services with ASL and CMMI
Translation of the article published in the Dutch ITSM Best Practices Volume 2004.
March 2004| Y Backer, R. van der Pols, J.J. Sybenga; Professional application management by package and ASP providers
Translation of the article published in the Dutch ITSM Best Practices Volume 2004. This article looks at a number of practical experiences with ASL by package- and ASP-providers.
2005 May | Machteld meijer, Mark Zwaal, Sander Koppens; ASL and ITIL: powerfull together
Translation of the article published in the Dutch ITSM Best Practices Volume 2005.