2005 May | Machteld meijer, Mark Zwaal, Sander Koppens; ASL and ITIL: powerfull together
Translation of the article published in the Dutch ITSM Best Practices Volume 2005.
March 2004 | Machteld Meijer, Hans Boer; The Significance of ASL and ITIL AM for application management
Translation of the Dutch publication.
March 2004| Machteld Meijer, Harry Meijer; Improving application services with ASL and CMMI
Translation of the article published in the Dutch ITSM Best Practices Volume 2004.
This article has been published in November 2008 in the online magazine 'The Smart Technie', see www.thesmarttechie.com.
The authors, Sharada Prasadita and Mark Smalley state the managed services represent a substantial and increasing part of India's IT economy, providing recurring business to compliment project-oriented work. And the Application Service Library (ASL) provides a process framework with many best practices, the implementation of which is particularly meaningful for managing applications as a service.
Translation of the article published in the Dutch IT-management yearbook, Volume 2001 | Meijer-Veldman M.E.E. & R. van der Pols, ASL, second generation application management (English)
In recent years, a great deal of experience has been gained with, and a great deal of information has been published on, the use of process-oriented approaches at application management organizations. A study, which looked at the experiences gained and various publications on this topic resulted in a new framework called ASL, the Application Services Library, which consists of a framework and a library of best practices in the field of application management. The framework not only pays attention to operational and tactical processes, but also looks at strategic aspects. The new framework is introduced in this paper. It also looks at the relationship with a framework for functional application management for instance.