| 2010: Toward demand driven information provisioning - a health care case (Dutch) |
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Remko van der Pols, René Sieders and Ben Stoltenborg, Academic Service, Den Haag 2010, ISBN 978 90 12 58204 9. Naar een vraaggestuurde infomatievoorziening has been written by experts in standards for the professionalization of information provisioning, like ITIL®, ASL® and BiSL®. They bring together the worlds of IT and the business and describe a case in the health care market.
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