Details for 2008-02 Research report about use of IT frameworks

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Name:2008-02 Research report about use of IT frameworks
Description:Johannesburg, South Africa, 28 February 2008 - Research by Dimension Data shows that 66% of organisations surveyed around the globe have engaged with the Information Technology Infrastructure Library (ITIL). Other IT Service Management (ITSM) frameworks are also enjoying increased adoption at more moderate rates. The research surveyed over 370 CIOs from 14 countries across five continents.
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Creator:suzannefranken
Created On: 03/04/2009 12:26
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