Use management supports the users in daily use of the information provision, provides operational control of the IT supplier and monitors the operational data maintenance.
The process 'Business Data Management' aims at managing the operational, logical information within the existing provision of information.
Best practices not related to one specific BiSL process.
End user support aims at the use and functioning of Information Provision (IP) in daily practice with ensuring that the users can work optimally with the existing IP.
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