Documents
hot!
| Hits: |
559 |
| Date added: |
07/14/2010 |
ISO/IEC 38500, BiSL and ASL can play a major role in the professionalization of the information provisioning, each model from its own goal and strength. They may well be used in parallel. This is actually what each organization should be aiming to do. This paper written by Machteld Meijer and Mark Smalley was posted in Dutch in the magazine ‘Informatie’, May 2010.
hot!
| Hits: |
762 |
| Date added: |
08/28/2009 |
This article has been published in November 2008 in the online magazine 'The Smart Technie', see www.thesmarttechie.com.
The authors, Sharada Prasadita and Mark Smalley state the managed services represent a substantial and increasing part of India's IT economy, providing recurring business to compliment project-oriented work. And the Application Service Library (ASL) provides a process framework with many best practices, the implementation of which is particularly meaningful for managing applications as a service.
hot!
| Hits: |
834 |
| Date added: |
03/04/2009 |
In IT Service Magazine, Frances van Haagen, Lucille van der Hagen and Machteld Meijer write about the fact that until recently, only individuals could achieve an ASL certificate. This has changed with the arrival of the ASL Certification Standards of the ASL Foundation. Application management teams can have themselves tested against this standards framework, to verify whether they are eligible for a certificate based on ASL.
hot!
| Hits: |
2414 |
| Date added: |
06/02/2009 |
This publication in IT Service Management Global Best Practices Volume 2008 explains the impact of developments in the IT-services world on Application Services Library (ASL). For the last five years, ASL has served as a framework for application management. But is it still 'future proof'? Remko van der Pols analyzes ASL in the light of current IT developments and examines the possible consequences for the next version of ASL. Note: in this article the next version of ASL is called 'ASL 1.1.'. Later on, ASL 2 has been chosen as the definite name of the new version of ASL.
hot!
| Hits: |
884 |
| Date added: |
03/04/2009 |
Johannesburg, South Africa, 28 February 2008 - Research by Dimension Data shows that 66% of organisations surveyed around the globe have engaged with the Information Technology Infrastructure Library (ITIL). Other IT Service Management (ITSM) frameworks are also enjoying increased adoption at more moderate rates. The research surveyed over 370 CIOs from 14 countries across five continents.
hot!
| Hits: |
751 |
| Date added: |
08/28/2009 |
In this article that has been published in 'Best Practices in Service Management' – Part 4 2006, Frances van Haagen, Lucille van der Hagen, Machteld Meijer and René Sieders explain what the NEN 3434 standard for application management entails, how it is applied and how it relates to, among other things, the ISO 20000 standard for service management.
hot!
| Hits: |
1081 |
| Date added: |
06/17/2008 |
2005 May | Machteld meijer, Mark Zwaal, Sander Koppens; ASL and ITIL: powerfull together
Translation of the article published in the Dutch ITSM Best Practices Volume 2005.
hot!
| Hits: |
749 |
| Date added: |
06/17/2008 |
March 2004| Y Backer, R. van der Pols, J.J. Sybenga; Professional application management by package and ASP providers
Translation of the article published in the Dutch ITSM Best Practices Volume 2004. This article looks at a number of practical experiences with ASL by package- and ASP-providers.
hot!
| Hits: |
1024 |
| Date added: |
06/17/2008 |
March 2004| Machteld Meijer, Harry Meijer; Improving application services with ASL and CMMI
Translation of the article published in the Dutch ITSM Best Practices Volume 2004.
hot!
| Hits: |
1054 |
| Date added: |
06/17/2008 |
March 2004 | Machteld Meijer, Hans Boer; The Significance of ASL and ITIL AM for application management
Translation of the Dutch publication.