Translation of the article published in the Dutch IT-management yearbook, Volume  2001 | Meijer-Veldman M.E.E. & R. van der Pols, ASL, second generation application management (English)

In recent years, a great deal of experience has been gained with, and a great deal of information has been published on, the use of process-oriented approaches at application management organizations. A study, which looked at the experiences gained and various publications on this topic resulted in a new framework called ASL, the Application Services Library, which consists of a framework and a library of best practices in the field of application management. The framework not only pays attention to operational and tactical processes, but also looks at strategic aspects. The new framework is introduced in this paper. It also looks at the relationship with a framework for functional application management for instance.

Since Software CMM (a maturity model), ASL and IT Service CMM are all used in the field of application services it is useful to know which tool is the best tool for an organization to use. With that purpose, Machteld Meijer compares these models in this article in bITa monitor, 2003, Vol. 1, nr. 1.

March 2004 | Machteld Meijer, Hans Boer; The Significance of ASL and ITIL AM for application management

Translation of the Dutch publication.

March 2004| Machteld Meijer, Harry Meijer; Improving application services with ASL and CMMI
Translation of the article published in the Dutch ITSM Best Practices Volume 2004. 

March 2004| Y Backer, R. van der Pols, J.J. Sybenga; Professional application management by package and ASP providers
Translation of the article published in the Dutch ITSM Best Practices Volume 2004. This article looks at a number of practical experiences with ASL by package- and ASP-providers.

2005 May | Machteld meijer, Mark Zwaal, Sander Koppens; ASL and ITIL: powerfull together

Translation of the article published in the Dutch ITSM Best Practices Volume 2005.

In this article that has been published in 'Best Practices in Service Management' – Part 4 2006, Frances van Haagen, Lucille van der Hagen, Machteld Meijer and René Sieders explain what the NEN 3434 standard for application management entails, how it is applied and how it relates to, among other things, the ISO 20000 standard for service management.

Johannesburg, South Africa, 28 February 2008 - Research by Dimension Data shows that 66% of organisations surveyed around the globe have engaged with the Information Technology Infrastructure Library (ITIL). Other IT Service Management (ITSM) frameworks are also enjoying increased adoption at more moderate rates. The research surveyed over 370 CIOs from 14 countries across five continents.

This publication in IT Service Management Global Best Practices Volume 2008 explains the impact of developments in the IT-services world on Application Services Library (ASL).  For the last five years, ASL has served as a framework for application management. But is it still 'future proof'? Remko van der Pols analyzes ASL in the light of current IT developments and examines the possible consequences for the next version of ASL. Note: in this article the next version of ASL is called 'ASL 1.1.'. Later on, ASL 2 has been chosen as the definite name of the new version of ASL.

In IT Service Magazine, Frances van Haagen, Lucille van der Hagen and Machteld Meijer write about the fact that until recently, only individuals could achieve an ASL certificate. This has changed with the arrival of the ASL Certification Standards of the ASL Foundation. Application management teams can have themselves tested against this standards framework, to verify whether they are eligible for a certificate based on ASL.